SHIPPING:
Orders received by 2:00 PM for in-stock items are shipped the same day. We strive to keep backorders to a minimum, however, at times, this is unavoidable. Unless otherwise instructed, we will ship all back ordered items as soon as they become available.
Back orders for regularly stocked items will be shipped free of freight charges, non-stocked items are drop-shipped F.O.B., manufacturer's origin. All shipments are shipped UPS ground unless another carrier is specified or order qualifies for common carrier (truck).
Free Freight Policy: The Cleaners Solution ships al in-stock orders the same day.
Minimum order of $350.00 required for free freight for eligible items (normally chemical products). Once the $350.00 chemical minimum required for free freight has been met, small accessories may be added to order to still qualify for free freight. Larger accessories and/or equipment may be charged additional handling charges. Please note that open accounts must be paid within terms to receive free freight (please refer to open account policy below).
Please note, all special shipping charges are additional (i.e. HAZMAT), Pail Charges, Insurance, C.O.D., etc.).
RETURNS:
In the event that you are dissatisfied with anything you purchase from The Cleaners’ Solution, Inc., (EXCLUDING SPECIAL ORDERS), simply return the item for full credit, replacement or refund within 15 DAYS of receipt! There’s no hassle, no “third degree”, no worrying about getting a credit.
